Privacy

Data controller

Virtual Infrastructure is the data controller for personal information collected through virtualinfrastructure.digital and through enrolments in our technical analysis training. Contact: [email protected], Level 14, 52 Martin Place, Sydney NSW 2000, phone +61 2 9231 7800.

Information we collect

• Identity and contact details you provide on enquiry forms (name, email, optional preferred date and lesson interest)
• Message content you send us
• Booking and invoice records when you enrol
• Limited technical data such as browser type and pages visited if analytics cookies are accepted

We do not ask for trading account passwords, tax file numbers, or other sensitive financial credentials through this website.

Why we use information

• To respond to enquiries and arrange workshops, clinics, or coaching
• To issue invoices and manage attendance
• To improve site clarity when analytics are consented
• To meet legal and accounting obligations

Retention

Enquiry messages that do not lead to a booking are typically retained for up to 24 months. Enrolment and invoice records are retained for seven years to meet Australian record-keeping expectations, then securely deleted or archived as required.

Your rights

Under the Australian Privacy Principles you may request access to personal information we hold about you, seek correction of inaccurate information, and complain about our handling of your information. Contact [email protected]. You may also contact the Office of the Australian Information Commissioner.

International transfers

Our email and hosting providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information in a manner consistent with Australian Privacy Principles.

Cookies

See our cookies page for details on essential and analytics cookies and how to manage consent.

Changes

We may update this policy from time to time. The current version is always published on this page.